Heder_VoIP_Billing_1

Logo-GordSys_1.1_827x472_1

Billing Features

 

  • Secure ID Management System for accessing the billing system
    • SSL Encryption
    • Optional use of digital keys, smart cards, etc.
    • Different Access Privileges to different types of users (Administrators, Managers, Sales, Partners, Customers, …)
    • Logging of user activity
  • Integrated with MyWebPortal CMS, DMS, Portal Design Tool and Data & Application Integration Platform
    • Content & Document Management System with feature-rich, user-friendly interface with WYSIWYG editors.
    • Document Management System with Versioning Control, Publishing and Archiving.
    • Portal Design Tools for easy visual design of the entire Web Portal
  • Data & Application Integration Platform based on AJAX and Web Services.
  • Billing Statistics
    • Number of Subscribers, Calling Cards, CallerIDs, etc.
    • Usage Charts – Minutes, Income, Calls, Activated Prepaid Cards, etc. by Hours of the Day, Days of the Week, Monthly, or for a given period.
  • Detailed Call Records
    • Filter by period, callerid, calling card, partner, customer, …
    • Online View, or export to CVS
  • Active Calls
    • View active calls (date/time, callerid, destination, tariff, …)
    • Monitor Calls
  • Postpaid Customers
    • View customer details (CallerIDs, Calling Cards, Calling Destinations, Total Amount of Minutes and Income, CDR, Failed Calls, …)
    • Generate Monthly Invoice for printing, or online view
    • Specific reports for analyzing customers, sales and profits, such as:
      • New customers for a given period
      • Best customers for a given period
      • Lost customers
      • Postpaid customers with debt
      • Customers that generated high income in the past, and are currently generating low income, or no income at all
      • Many other reports are available…
    • Online Secure Access for Postpaid Customers, to view or edit their account info, view call history and invoices, paid invoices, check call rates, etc.
  • Prepaid Cards
    • View calling card details (Tariff, Balance, CallerIDs, Calling Destinations, Total Amount of
    • Minutes, CDR, Failed Calls, Failed Activations, …)
    • Generate CDR for printing, or online view
    • Specific reports for analyzing customers, sales and profits, such as:
      • Active prepaid customers
      • Recently activated calling cards (or for a given period)
      • Failed activations of calling cards
      • Best customers for a given period
      • Lost customers for a given period
      • Activated Calling Cards that have funds, but are not used for a certain period:  3 months, 6 months,... 
      • Many other reports are available…
    • Online Secure Access for Prepaid Customers, to check their balance, view call history, add funds, check call rates, etc.
  • Partners
    • Sales Report for Distributors or Points of Sale (for a given period, monthly, weekly, …)
    • Stock Report for Distributors or Points of Sale
    • List of Distributors or Points of Sale with stock below minimum
    • List of Best Distributors or Points of Sale (for a given period)
    • Online Secure Access for Distributors and Points of Sale, to check their status, income, debt, view statistics, etc
  • Fraud Detection
    • Detection of fraudulent activities of system users
    • Detection of fraudulent activities of customer
  • Integration with Enterprise Resource Planning (ERP) Modules
    • Inventory Control
    • Financials - Accounting, general ledger, accounts payable, account receivable, International account standards
    • Asset Management - Access, categorization of the inventory, amortization, revalorization
    • Legal department - law suites for outcome and income invoices
    • Archiving department - registry of the documents according with legal legislative
    • Simple (Penal) interest Calculation for outcome and income invoices
    • Payroll - Salaries, Basic Human Resource Management, integration with e-Banking, Pension fund, Tax Revenue office
    • Executive Information System – Efficient decision making tool for top management
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