- Secure ID Management System for accessing the billing system
- SSL Encryption
- Optional use of digital keys, smart cards, etc.
- Different Access Privileges to different types of users (Administrators, Managers, Sales, Partners, Customers, …)
- Logging of user activity
- Integrated with MyWebPortal CMS, DMS, Portal Design Tool and Data & Application Integration Platform
- Content & Document Management System with feature-rich, user-friendly interface with WYSIWYG editors.
- Document Management System with Versioning Control, Publishing and Archiving.
- Portal Design Tools for easy visual design of the entire Web Portal
- Data & Application Integration Platform based on AJAX and Web Services.
- Billing Statistics
- Number of Subscribers, Calling Cards, CallerIDs, etc.
- Usage Charts – Minutes, Income, Calls, Activated Prepaid Cards, etc. by Hours of the Day, Days of the Week, Monthly, or for a given period.
- Detailed Call Records
- Filter by period, callerid, calling card, partner, customer, …
- Online View, or export to CVS
- Active Calls
- View active calls (date/time, callerid, destination, tariff, …)
- Monitor Calls
- Postpaid Customers
- View customer details (CallerIDs, Calling Cards, Calling Destinations, Total Amount of Minutes and Income, CDR, Failed Calls, …)
- Generate Monthly Invoice for printing, or online view
- Specific reports for analyzing customers, sales and profits, such as:
- New customers for a given period
- Best customers for a given period
- Lost customers
- Postpaid customers with debt
- Customers that generated high income in the past, and are currently generating low income, or no income at all
- Many other reports are available…
- Online Secure Access for Postpaid Customers, to view or edit their account info, view call history and invoices, paid invoices, check call rates, etc.
- Prepaid Cards
- View calling card details (Tariff, Balance, CallerIDs, Calling Destinations, Total Amount of
- Minutes, CDR, Failed Calls, Failed Activations, …)
- Generate CDR for printing, or online view
- Specific reports for analyzing customers, sales and profits, such as:
- Active prepaid customers
- Recently activated calling cards (or for a given period)
- Failed activations of calling cards
- Best customers for a given period
- Lost customers for a given period
- Activated Calling Cards that have funds, but are not used for a certain period: 3 months, 6 months,...
- Many other reports are available…
- Online Secure Access for Prepaid Customers, to check their balance, view call history, add funds, check call rates, etc.
- Partners
- Sales Report for Distributors or Points of Sale (for a given period, monthly, weekly, …)
- Stock Report for Distributors or Points of Sale
- List of Distributors or Points of Sale with stock below minimum
- List of Best Distributors or Points of Sale (for a given period)
- Online Secure Access for Distributors and Points of Sale, to check their status, income, debt, view statistics, etc
- Fraud Detection
- Detection of fraudulent activities of system users
- Detection of fraudulent activities of customer
- Integration with Enterprise Resource Planning (ERP) Modules
- Inventory Control
- Financials - Accounting, general ledger, accounts payable, account receivable, International account standards
- Asset Management - Access, categorization of the inventory, amortization, revalorization
- Legal department - law suites for outcome and income invoices
- Archiving department - registry of the documents according with legal legislative
- Simple (Penal) interest Calculation for outcome and income invoices
- Payroll - Salaries, Basic Human Resource Management, integration with e-Banking, Pension fund, Tax Revenue office
- Executive Information System – Efficient decision making tool for top management
.